Terms of Service

1. Acceptance of Terms

By accessing and using SeatSync ("Service"), offered by Syncoris Co., Ltd. ("Company," "we," "us," or "our"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you are not authorized to use the Service.

These Terms constitute a legally binding agreement between you and the Company. We reserve the right to modify these Terms at any time. Your continued use of the Service following the posting of revised Terms means you accept and agree to the changes.

2. Description of Service

SeatSync is an AI-powered event seating and ticketing platform that enables event organizers to:

• •Create and manage event seating arrangements
• •Register and manage attendees
• •Generate and validate QR codes
• •Collect payments and process ticketing
• •Check in attendees via QR scanning
• •Analyze event data and attendee engagement

The Service is provided on an "as-is" basis. Features, functionality, and availability may change at our discretion.

3. User Accounts

Account Creation: To access certain features of SeatSync, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and password.

Eligibility: You represent that you are at least 18 years old and have the authority to enter into these Terms. If you are using SeatSync on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Account Responsibility: You are solely responsible for all activity occurring under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Authentication: SeatSync uses Google OAuth for authentication. By using this Service, you agree to authorize Google to share your credentials with us.

4. Event Organizer Responsibilities

If you use SeatSync as an event organizer, you agree to:

• •Compliance: Ensure your events comply with all applicable laws, regulations, and third-party rights.
• •Attendee Consent: Obtain all necessary consents from attendees before collecting and sharing their personal information through SeatSync.
• •Data Accuracy: Ensure that all event information, seating configurations, and attendee data you provide are accurate and complete.
• •Attendee Communication: Notify attendees of event details, seating assignments, QR codes, and check-in procedures.
• •Data Protection: Implement appropriate measures to protect attendee data and comply with data protection regulations.
• •Payment Responsibility: You are responsible for processing refunds and managing disputes with attendees in accordance with applicable law.

5. Fees and Payment

Pricing Plans: SeatSync offers tiered pricing plans based on your usage level:

Commission Structure: SeatSync charges a commission on each ticket or registration processed through the platform. The commission percentage depends on your subscription plan (8%, 6%, or 4%). This commission is deducted from the event revenue.

Payment Processing: Payments are processed via Stripe. By using SeatSync, you authorize Stripe to process payments on your behalf. You agree to provide accurate payment information and maintain valid payment methods.

Billing: You will be billed according to your selected plan. Invoices will be sent to your registered email address. Payment is due upon invoice unless alternative terms have been agreed.

Refunds: Refunds are provided at the Company's sole discretion for the monthly subscription fee if requested within 30 days of purchase and if the Service has not been materially used. Commission fees are non-refundable.

6. Prohibited Use

You agree not to use SeatSync for any unlawful purpose or in any way that violates these Terms. Prohibited activities include:

• •Violating any applicable laws, regulations, or third-party rights
• •Harassing, threatening, defaming, or discriminating against any person
• •Creating fraudulent events or collecting money under false pretenses
• •Transmitting malware, viruses, or other harmful code
• •Attempting to gain unauthorized access to the Service or other users' accounts
• •Disrupting or interfering with the normal operation of the Service
• •Scraping, crawling, or accessing the Service by automated means without permission
• •Attempting to reverse engineer, decompile, or discover the underlying source code

7. Intellectual Property Rights

Company IP: SeatSync, including its software, design, interface, and content, are the exclusive property of Syncoris Co., Ltd. or its licensors. All rights are reserved. You are granted a limited, non-exclusive, non-transferable license to use the Service solely for its intended purpose.

Your Content: You retain ownership of any event data, attendee information, or other content you upload to SeatSync. By using the Service, you grant the Company a worldwide, non-exclusive license to use your content to operate, improve, and provide the Service.

Trademarks: SeatSync, the SeatSync logo, and other Company trademarks are the property of Syncoris Co., Ltd. You are not authorized to use these trademarks without prior written consent.

8. Limitation of Liability

Disclaimer: SEATSYNC IS PROVIDED "AS-IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Liability Cap: TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFIT, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Total Liability: THE COMPANY'S TOTAL LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE PAST TWELVE MONTHS.

9. Termination

Termination by User: You may terminate your account at any time by contacting support. Upon termination, you will lose access to your events and data unless you have exported them.

Termination by Company: We may terminate or suspend your account immediately, without notice, if you violate these Terms, engage in prohibited activities, or if we determine that your use of the Service violates applicable law.

Data Retention: Upon termination, we will delete your account data within 30 days unless required by law to retain it. Event data and attendee information may be retained for compliance and audit purposes.

10. Governing Law and Dispute Resolution

Governing Law: These Terms are governed by and construed in accordance with the laws of Thailand, without regard to its conflict of laws principles.

Jurisdiction: You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of Thailand, and you irrevocably consent to the jurisdiction and venue of such courts.

Dispute Resolution: In the event of a dispute, you agree to first attempt to resolve the matter through good-faith negotiation with the Company. If the dispute is not resolved within 30 days, either party may pursue legal action as permitted by law.

11. Changes to These Terms

The Company reserves the right to modify these Terms at any time. Material changes will be communicated to you via email or a prominent notice on the Service. Your continued use of SeatSync after changes become effective constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically for any updates.